Sales and marketing

Tips and advice for promoting your business.

This section contains tips and advice on a range of sales and marketing issues.

Knowledge is power when it comes to customer satisfaction.

Effective networking checklist.

Simple tips for effective marketing.

Conducting a competitive analysis.

Turn complaints into outstanding service.

Do your sales staff spend more time on admin than sales?

Know what your customers want.

Sometimes you have to fire a bad customer.

Your customers won’t always tell you when they’re unhappy.

20 May 2022

CBI chief calls for cost-of-living help for people on lower incomes

The government should immediately support those hardest hit by the cost-of living crisis, according to the Confederation of British Industry (CBI).

27 Apr 2022

We take a look at the Energy Strategy in greater detail.